Customer Service
Easy Online Ordering
Make shopping easy with the features of our website
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Use the search bar and filters to locate specific titles.
- Filters allow you to narrow your search to find titles that meet your exact specifications.
- Use the search bar to find books by series, title, ISBN, subject, level, and more.
- Create and manage multiple “Wishlists” that can be saved, purchased, printed, and emailed with a few clicks of the mouse.
- Our checkout process is simple and fast, requiring the least amount of information needed to order titles.
- Your library processing preferences can be saved for future purchases, saving you loads of time during the checkout process!
How To Order Online
Step 1: Create a Profile
Create your own personal profile by clicking Login at the top of the page. Once logged in, your items will be saved if you choose to revisit the site for a purchase at a later date. Your personal profile contains your personal contact information, your library processing preferences (to be completed and saved during your first checkout), your current wishlists, and the option to view past purchases.
* We recommend creating a profile and logging in before shopping to avoid losing any progress in your wishlists and shopping cart.
Step 2: Shopping Cart or Wish List
Add your items and ideas in one convenient location and share with others. Transfer Wishlist items to your Shopping Cart individually or all at once (click Add All to Cart at the bottom of the Wishlist). Need more than one list? Create multiple lists to help organize your needs. When you’re ready to purchase, add what you need to your Shopping Cart and view My Cart along the way to see a quick view of your saved items. Not quite ready to purchase an item yet? Just move those cart items back into your wishlist. It’s as easy as that.
Step 3: Checking Out
Ready to buy? Click Checkout at the top of the website or in your shopping cart. You’ll be guided through the 4-step process requesting your library processing information (if applicable)*, shipping information, and payment information.
* Library processing preferences are set and saved during step 1, Processing Information.
Order By Mail
Download and print our order form. Once you have completed the form, please fax or e-mail it to us. You can also mail it to us at:
- FlutterBee Education Group
- 5357 Penn Ave S
- Minneapolis, MN 55419
- Email: customerservice@flutterbee.com
- Fax: 612-825-2544 or (800) 675-6679
Library Processing
Set and Save Online
Step 1 of 4 during the checkout process, Processing Information, allows you to set and save your library processing preferences, allowing you to make future purchases without having to fill out the library processing form again.
Download and print
Setting your library processing preferences is also possible through a downloadable PDF. Once you have downloaded the form, fill it out and either fax or e-mail it back to FlutterBee Education Group. Once we have received it, we will review it and apply your library processing preferences to your profile, allowing you to make future purchases without having to fill out the library processing form again. Please fax us your completed library processing form at 612-825-2544 or e-mail us at customerservice@flutterbee.com.